INFOGRAPHIC: Using Social Media for Customer Service

Wed,Jan 09, 2013 @ 10:00 AM

 

Forty seven percent of social media users "actively seek" customer service through social media. As a result, 80% of companies have plans to use social media for customer service. From ClickSoftware, here's an infographic that shows the growing importance of social media in customer service.

Using Social Media for Customer Service resized 600


View Original Article

TJ Shroat

Written by TJ Shroat

Featured

Posts by Tag

See all