INFOGRAPHIC: Mobile Social Consumer Trends

By TJ Shroat on Wed,Dec 12, 2012 @ 10:00 AM

Topics: Social Customer Engagement Infographic Mobile Marketing

INFOGRAPHIC: Social Customer Relationship Management

By Chandler Austin on Mon,May 14, 2012 @ 10:00 AM


CRM (customer relationship management) is a system used by companies to collect and manage data relating to their customers. Increasingly, "social customers" want to interact with companies in new and different ways. From Our Social Times, here's an infographic about how social CRM differs from traditional CRM.

Social Customer Relationship Management resized 600

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Topics: Social Customer CRM Infographic Customer Engagement

INFOGRAPHIC: Daily Deal Dissatisfaction

By Chandler Austin on Fri,Dec 16, 2011 @ 10:00 AM


From BuySellAds, here's an infographic that shows that daily deal sites like Groupon and Living Social get mixed reviews from merchants.

Daily Deal Dissatisfaction resized 600

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Topics: Social Customer Location-based Marketing Local Business Marketing Groupon Infographic Social Commerce

INFOGRAPHIC: Social Business Explained

By Chandler Austin on Fri,Aug 05, 2011 @ 10:00 AM


From Get Satisfaction, here's an infographic that looks at social business, the trend toward connectivity in all aspects of business.

Social Business Explained resized 600

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Topics: Social Customer Social Business Marketing Strategy Social Media Marketing Infographic Social Media Trends

INFOGRAPHIC: Social Business Imperative

By Chandler Austin on Fri,Jun 03, 2011 @ 10:00 AM


From OnlineMBA, here's an infographic about how modern businesses must adapt to effectively engage with the modern social customer.

Social Business Imperative
[Source: OnlineMBA.com]

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Topics: Social Customer Social Business Social Media Marketing Infographic Social Media Trends

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