Blog | Twitter

As many as 48% of Tweets sent to companies are customer service questions. But only 13% of complaints sent to the top 100 retail brands in the US even received a response. Clearly, many companies are failing to take advantage of Twitter to build a positive brand. From Zendesk, here's an infographic that shows why companies should integrate Twitter into their customer support efforts.

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Topics: Customer Service Twitter Social Media Infographic

INFOGRAPHIC: Growing Your Social Media Presence

By TJ Shroat on Mon,Aug 20, 2012 @ 10:00 AM

Marketers measure social media ROI in several ways:

Followers/Fans
Website Traffic
Social Mention
Lead Generation
Sales

But most CEOs think only in terms of sales. From InventHelp, here's an infographic about how to convert follower data into sales figures, and how to grow your followers.

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Topics: Metrics Social Media Marketing Twitter Facebook Infographic

INFOGRAPHIC: Social Marketing on the Big 3

By Chandler Austin on Wed,Jul 18, 2012 @ 10:00 AM

From Social Media Today, here's an infographic that serves as a best practice guide for marketing on social media's three biggest platforms, Facebook, Twitter and YouTube.

Included are strategies to:

Improve your social reach
Increase your fan engagement
Identify and engage influencers
Increase lead generation
Apply analytics to know what works

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Topics: Twitter Infographic Customer Engagement

Topics: Twitter Video Advertising

Topics: Social Gaming Pinterest Instagram Twitter Facebook Google Infographic YouTube Social Media Trends LinkedIn

Topics: Twitter Social Media Facebook small business marketing Video

Topics: Pinterest Twitter Facebook Google Infographic Blogs Social Media Trends

Topics: Social Media Marketing Twitter Facebook Infographic Social Media Trends

Topics: Pinterest Twitter Facebook Infographic Retail Marketing

Topics: Customer Service Twitter Social Media Infographic

Topics: Metrics Social Media Marketing Twitter Facebook Infographic

Topics: Social Media Marketing Twitter Facebook Infographic Lead Generation YouTube Analytics