INFOGRAPHIC: Customer Relationships and Social Media

Posted by Wed,Mar 06, 2013 @ 10:00 AM


Although 90% of retailers are active on Twitter, only 29% use it to engage with shoppers. Customers often break up with brands that ignore them. From MarketingProfs and 360connext, here's an infographic about maintaining customer relationships with social media.

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Tags: Customer Service, Social Media, Infographic, Customer Satisfaction

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