INFOGRAPHIC: Customer Relationships and Social Media

Posted by Wed,Mar 06, 2013 @ 10:00 AM

 

Although 90% of retailers are active on Twitter, only 29% use it to engage with shoppers. Customers often break up with brands that ignore them. From MarketingProfs and 360connext, here's an infographic about maintaining customer relationships with social media.

Customer Relationships and Social Media resized 600


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Tags: Social Media, Customer Satisfaction, Infographic, Customer Service

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