INFOGRAPHIC: Social Customer Service

Posted by Wed,May 02, 2012 @ 10:00 AM

Customers are increasingly turning to social media to solve their problems or air their grievances. Companies that fail to realize this, and embrace these new methods of communications, run the risk of losing customers. From Our Social Times, here's an infographic about the current state of social media used for customer service.

social customer service resized 600

View Original Article

Tags: Customer Service, Social Media, Infographic

Subscribe via Email

Connect with Us

Most Popular Posts