INFOGRAPHIC: Social Media Customer Service

Posted by Wed,Jul 25, 2012 @ 10:00 AM

Studies show that about 84% of company social media use is geared toward providing customer service. Firms that engage customers via social media realize a measurable boost in customer loyalty. From Bluewolf, here's an infographic on the growing importance of social customer service.

Social Media Customer Service resized 600

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Tags: Customer Service, Social Media, Infographic

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